Modern Treasury

Compliance

Compliance

Compliance

A native compliance product extending Modern Treasury’s payments platform, enabling customers to onboard users, verify identities, and monitor transactions within a single system.

A native compliance product extending Modern Treasury’s payments platform, enabling customers to onboard users, verify identities, and monitor transactions within a single system.

A native compliance product extending Modern Treasury’s payments platform, enabling customers to onboard users, verify identities, and monitor transactions within a single system.

Role

Design Lead

Timeline

Q1 2022

Sector

Compliance

Scope

0 → 1 MVP

01

SUMMARY

SUMMARY

Building a Compliance Layer to Scale Payments Safely

Background
Background
Background

Modern Treasury powered money movement at scale, but customers relied on fragmented third-party tools for KYC, KYB, and AML. This created operational risk, manual workflows, and limited visibility beyond the payments layer.


To support enterprise adoption, Modern Treasury needed a native compliance system that worked seamlessly with payments while meeting regulatory and operational requirements.

Outcome
Outcome
Outcome

I led the design of a new compliance product line that enabled customer onboarding, case review and approval, and transaction monitoring directly within Modern Treasury.


The platform became a foundational extension of payments, improving onboarding speed, auditability, and enterprise readiness while unlocking a new product surface for the business.

Thanks to
Thanks to
Thanks to

Eric Greenstein (PM),
Julien Chien (Eng),
Houman Farokhzad, (Eng)
Mafaz Chaudhry (Eng)

Eric Greenstein (PM),
Julien Chien (Eng),
Houman Farokhzad, (Eng)
Mafaz Chaudhry (Eng)

Eric Greenstein (PM),
Julien Chien (Eng),
Houman Farokhzad, (Eng)
Mafaz Chaudhry (Eng)

02

PROBLEM

PROBLEM

PAYMENTS AT SCALE WITHOUT A COMPLIANCE FOUNDATION

Customers could move money with Modern Treasury, but compliance lived outside the platform. Onboarding, case review, and risk monitoring relied on fragmented third-party tools that didn’t scale with enterprise needs.


The challenge was to design a native compliance system that matched the rigor of payments, accurate, auditable, and deeply integrated, without slowing down critical financial operations.

03

Constraints

Constraints

SHAPED BY REAL ENTERPRISE COMPLIANCE WORKFLOWS

The Compliance platform was designed alongside early enterprise customers, whose real-world workflows surfaced strict constraints around verification, review, and auditability.

The Compliance platform was designed alongside early enterprise customers, whose real-world workflows surfaced strict constraints around verification, review, and auditability.

The Compliance platform was designed alongside early enterprise customers, whose real-world workflows surfaced strict constraints around verification, review, and auditability.

Splitwise
Splitwise
Splitwise

Needed to onboard large volumes of end users through KYC/KYB without introducing friction or manual bottlenecks—requiring flexible flows that handled edge cases and surfaced ambiguity for review.

Needed to onboard large volumes of end users through KYC/KYB without introducing friction or manual bottlenecks—requiring flexible flows that handled edge cases and surfaced ambiguity for review.

Needed to onboard large volumes of end users through KYC/KYB without introducing friction or manual bottlenecks—requiring flexible flows that handled edge cases and surfaced ambiguity for review.

Gusto
Gusto
Gusto

Required strong controls to review, approve, and audit compliance decisions tied directly to financial activity—demanding clear case states, decision history, and traceability across users and transactions.

Required strong controls to review, approve, and audit compliance decisions tied directly to financial activity—demanding clear case states, decision history, and traceability across users and transactions.

Required strong controls to review, approve, and audit compliance decisions tied directly to financial activity—demanding clear case states, decision history, and traceability across users and transactions.

CROSS-CUSTOMER CONSTRAINTS
CROSS-CUSTOMER CONSTRAINTS
CROSS-CUSTOMER CONSTRAINTS

Across customers, compliance had to be first-class: verification and transaction risk built into core workflows, human review where automation failed, complete auditability, and tight integration with payments to prevent siloed risk signals.


Across customers, compliance had to be first-class: verification and transaction risk built into core workflows, human review where automation failed, complete auditability, and tight integration with payments to prevent siloed risk signals.


Across customers, compliance had to be first-class: verification and transaction risk built into core workflows, human review where automation failed, complete auditability, and tight integration with payments to prevent siloed risk signals.


04

Solution

Solution

Designing a Native Compliance Layer for Payments

Instead of relying on fragmented third-party tools, we built a native compliance layer inside Modern Treasury to support onboarding, review, and transaction monitoring which is fully integrated with payments.

Instead of relying on fragmented third-party tools, we built a native compliance layer inside Modern Treasury to support onboarding, review, and transaction monitoring which is fully integrated with payments.

Instead of relying on fragmented third-party tools, we built a native compliance layer inside Modern Treasury to support onboarding, review, and transaction monitoring which is fully integrated with payments.

KYC / KYB Onboarding
KYC / KYB Onboarding
KYC / KYB Onboarding

Identity verification embedded directly into payment flows.

Identity verification embedded directly into payment flows.

Identity verification embedded directly into payment flows.

Case Management
Case Management
Case Management

One system of record for review, approval, and audit.

One system of record for review, approval, and audit.

One system of record for review, approval, and audit.

Transaction Monitoring
Transaction Monitoring
Transaction Monitoring

Real-time risk detection with full payment context.

Real-time risk detection with full payment context.

Real-time risk detection with full payment context.

05

Outcome

Outcome

ONBOARD USERS WITH CONFIDENCE

A flexible, compliant onboarding flow that verified individuals and businesses without slowing down legitimate customers or engineering teams.

A flexible, compliant onboarding flow that verified individuals and businesses without slowing down legitimate customers or engineering teams.

A flexible, compliant onboarding flow that verified individuals and businesses without slowing down legitimate customers or engineering teams.

REVIEW, DECIDE, AND MOVE ON

A streamlined case workflow that helped compliance teams review, approve, or deny cases quickly—keeping queues moving and risk contained.

A streamlined case workflow that helped compliance teams review, approve, or deny cases quickly—keeping queues moving and risk contained.

A streamlined case workflow that helped compliance teams review, approve, or deny cases quickly—keeping queues moving and risk contained.

MONITOR RISK IN REAL TIME

A real-time monitoring surface that surfaced risky activity with clear context, enabling fast, auditable decisions before money moved.

A real-time monitoring surface that surfaced risky activity with clear context, enabling fast, auditable decisions before money moved.

A real-time monitoring surface that surfaced risky activity with clear context, enabling fast, auditable decisions before money moved.

06

Impact

06

Impact

06

Impact

06

Impact

Early Enterprise Adoption

Deployed the MVP with two enterprise customers, validating core workflows for onboarding, review, and monitoring in real production environments.

Enterprise custoemrs

2

Decisions captured with audit trail

100%

Rollbacks after launch

0

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Case study

Want to go deeper?
I’m happy to walk through tradeoffs, constraints, and what I’d do differently.

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Case study

Want to go deeper?
I’m happy to walk through tradeoffs, constraints,
and what I’d do differently.

Request a

Case study

Want to go deeper?
I’m happy to walk through tradeoffs, constraints, and what I’d do differently.

Request a

Case study

Want to go deeper?
I’m happy to walk through tradeoffs, constraints, and what I’d do differently.